Refund Policy
Effective date: July 25, 2026
We want you to buy with confidence. This policy explains when and how we issue refunds for purchases made on manicsoup.com.
14-day money-back guarantee
If a paid plan doesn’t work out, contact us within 14 days of your first purchase of that plan and we will refund it in full. You do not need to give a reason, though telling us what went wrong helps us improve.
Renewals
Subscription renewals bill automatically, and we send a reminder email before each renewal. If you meant to cancel but were charged, contact us within 14 days of the renewal charge and we will refund that renewal. You can cancel future billing at any time from your account page.
Plan changes
Upgrades and downgrades are prorated automatically at the time of the change — upgrades charge only the difference, and downgrades credit unused time toward your next invoice. Because proration already accounts for unused time, separate refunds are not issued for plan changes, except as covered by the periods above.
What refunds cover
Refunds return the amount paid to the original payment method, processed through Stripe. Refunds typically appear on your statement within 5–10 business days depending on your bank. When a refund is issued, the associated license and paid-feature access end.
What this policy doesn’t cover
We can’t refund charges older than the periods above, purchases made anywhere other than manicsoup.com, or costs unrelated to our products (such as hosting, themes, or third-party services). Abuse of this policy — for example, repeated purchase-and-refund cycles — may result in refusal of future refunds or termination of service.
How to request a refund
Open a ticket from your account page or the Support page, and include the email address you purchased with. Refund requests are typically processed within 2 business days.
Your legal rights
Nothing in this policy limits any non-waivable rights you may have under the consumer-protection laws of your jurisdiction.